Privacy Policy

Last updated July 2030

At SuppAI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

We may collect information that you provide directly when you use SuppAI, including your name, email address, account information, workspace content, and support requests. We may also collect technical information such as device information, browser type, IP address, usage analytics, and cookies.

How We Use Your Information

We use your information to provide and improve SuppAI, manage your account, deliver AI-powered features, respond to support requests, improve product performance, protect against fraud and abuse, and comply with legal obligations.

AI Processing

Content you create within SuppAI may be processed by AI models to provide features such as idea generation, document creation, workflow assistance, and knowledge search. We do not use your workspace content to train public AI models unless explicitly stated.

Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. While no online service can guarantee absolute security, we continuously work to safeguard your data.

Cookies

SuppAI uses cookies and similar technologies to keep you signed in, remember preferences, and understand how the product is used. You can control cookies through your browser settings.

Third-Party Services

SuppAI may integrate with third-party services such as authentication providers, analytics platforms, payment processors, and AI service providers. These services have their own privacy policies.

Data Retention

We retain your information only as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data by contacting us.